Frequently Asked Questions
Everything you need to know about Chupacabra Offroad gear and service.
What is the typical shipping time for orders?
All orders are processed within 1-2 business days. Standard shipping within the continental US typically takes 3-5 business days to arrive.
Do you offer international shipping?
Yes, we ship our offroad apparel and accessories worldwide. International delivery times vary by location and typically range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items. If your gear doesn't fit or meet your expectations, you can return it for a full refund or exchange.
How should I care for my Chupacabra Offroad apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid ironing directly on graphic designs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's progress.