Returns & Exchanges
At Chupacabra Offroad, we want you to be fully satisfied with your gear; if your items aren't the perfect fit, you can return or exchange unworn apparel within 30 days of delivery. Please ensure all tags remain attached and items are in their original, sellable condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and secure it to your original packaging.
Drop Off Package
Hand off your return package to the designated carrier at any authorized drop-off location or schedule a pickup at your convenience.
Receive Your Refund
After our warehouse team inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing